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Get in touch

We are always happy to hear from our customers.

The Newcastle Transport team is committed to providing the best possible experience throughout your public transport journey.

For travel information, customer feedback or any other enquiries get in touch with the team by email, social media or face-to-face at Newcastle Interchange.

In Person

In person

Monday to Friday from 9am to 4pm

Newcastle Transport staff will help you to plan your trip, give information about key locations in Newcastle and answer your questions. Customer Service Officers often travel on the network and will be pleased to help you.

By Phone

By phone

Transport Information

131 500

Translation and Interpreting Services (TIS)

134 500