Newcastle Transport customer survey

From Monday 24 June, there will be minor changes to some school services. Check your route here.

Customer Survey Banner

Newcastle Transport customer survey

The Trip Planning Survey is now live!

Whether you’re the type of traveller who plans ahead by using trip planning apps, or if you’re more of a ‘turn up and go’ traveller, we want to hear from you!

Take a short survey to let us know how you plan your trip.



At Newcastle Transport we are always working on ways to improve our services to better meet the needs of our customers and the community.

We want to give our customers and community the opportunity to have their say about public transport in Newcastle.

Loving our surveys? Click here to sign up to be notified of the next chance to provide your feedback!

Terms and Conditions


Any information collected will only be used in line with our Privacy Policy. You can find more information on the policy here.