Service improvements coming Sunday 13 December

Careers

Join the journey

 

There’s never been a more exciting time to join Keolis Downer Hunter as we improve public transport in Newcastle.

As the proud operator of Newcastle Transport, we deliver a multimodal public transport solution for Newcastle and Lake Macquarie, integrating buses, ferries, light rail and on demand services.

Keolis Downer Hunter recruit only the most talented people who are happy to be involved in the life of the local community and share in our “think like a passenger” philosophy.

We want our people to take pride in what they do, have a passion for creating connections and relish in the opportunity to drive the development of a fulfilling career. 

Keolis Downer Hunter are committed to a diverse, inclusive and flexible workforce which reflects our community and customers.

Come and join the team.

Potential roles

 

Bus operator

Being a bus driver involves a lot more than driving. It’s work that’s rewarding, varied and enjoyable, focused on providing key services to connect Newcastle and Lake Macquarie communities to where they work, live and play.

You are in charge of:

  • Getting passengers to their destination safely and on time
  • Providing great customer service
  • Interacting with the public in a number of ways, including updating passengers during disruptions.

Our service relies on a work roster with shifts across early mornings, days, nights and weekends, public holidays and special events. 

Becoming a Bus Operator with KDH

Light rail operator

Our light rail drivers have an important job in ensuring Newcastle Light Rail operates safely and efficiently.

You will:

  • Have strong skills in psycho-motor, multitasking, reaction and problem-solving and leadership
  • Move customers around Newcastle’s CBD, safely and on time
  • Provide great customer service.

Ferry crew member

With one of the best offices in Newcastle, our ferry masters and crew play a key role in Newcastle’s integrated transport network for connecting customers from the north of the harbour.

You are in charge of:

  • Getting passengers to their destination safely and on time, while navigating a working harbour and monitoring changing weather conditions
  • Providing great customer service
  • Interacting with the public in a number of ways, including updating passengers during disruptions.

Operations controller

Based in our multimodal control centre in Wickham, controllers are the eyes and ears of the Newcastle Transport network to make sure services operate safely and reliably for customers.

You will:

  • Communicate with bus and light rail operators to provide on the road support
  • Monitor bus, ferry and light rail services to make sure services are on time
  • Manage unplanned disruptions across the network.

Maintenance and assets

Our maintenance team looks after two ferries, six trams and over 180 buses across our operation to make sure our assets are safe and reliable.

You will have:

  • Demonstrated experience and knowledge gained in a fast-paced repair, service or maintenance environment
  • Strong interpersonal and teamwork skills
  • Trade qualifications, or experience in trades work within rail, buses or ferries.

Management and administration

There are many faces behind the scenes that play an important part in the integrated public transport journey in and ensuring our business runs efficiently. Categories include:

  • Network planning
  • Customer experience
  • Engineering and maintenance
  • Human resources and training
  • Analysis and data insights
  • Health, safety, environment and quality
  • Procurement
Why work for us?

As a world class multimodal transport provider, we offer:

  • Attractive remuneration and benefits
  • Extensive induction ad on job training
  • Nationally recognised qualifications
  • Health and wellbeing programs
  • Employee recreation and leisure activities and programs that provide a sense of belonging
  • Great opportunities within our broad portfolio of subsidiary businesses.

Available career opportunities can be viewed by clicking on the “See available positions” link above.

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