On Demand Update

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On Demand Update

There is now a new version of the Newcastle Transport On Demand app. This latest version will improve your booking experience with Newcastle Transport On Demand.


What you will notice

You can now:

  • Make a booking by selecting a pickup or arrival time. The new arrival option lets you make a booking based on arriving by or before a set time.
    Remember: The more time you allow prior to your selected time, the easier it will be to secure your spot onboard the service.
  • Pre-book your On Demand service up to 60 days in advance with recurring bookings.
    When you pre-book, you will be given a 30 minute arrival window for your pickup – your pick up time will depend on how busy the service is and how many other customers have booked on the day.
    You will receive a reminder of your pre-booked ride the night before and you will be notified of the final booking time closer to your ride.

For any assistance with this update, please get in touch with the Newcastle Transport On Demand team at contact@newcastletransport.info or by calling 1300 590 506.

Download the Newcastle Transport On Demand App now from the App Store or Google Play